Dear Toppik Community,

We are a brand dedicated to protecting the health and safety of our employees and therefore; effective immediately our Call Center service hours have changed to the following: (Monday – Friday 9:00 AM - 5:30 PM EST, Saturday and Sunday Closed). We are always here for you, send us an email to with any questions or concerns. We appreciate your support and know that together we will get through this unprecedented time.

Stay Healthy,
The Toppik Team

We care about our customers and we want you to be completely satisfied when shopping for Toppik products. If you have questions, concerns, need shipping information or help with a return, please see below for help and contact information.




CA: 1-800-293-1859 CA: 1-800-293-1859

Monday – Friday 9:00 AM - 5:30 PM EST
Saturday and Sunday Closed


Please allow 24 hours for a response





You may also find helpful answers to your questions on our FAQ page.



We offer FREE Standard Shipping on orders over $50.

Most in-stock items will arrive 2-7 business days after receipt of your order.


If you are not completely satisfied with your order, simply return your product within 30 days of receipt of your order to receive a full refund, less shipping and handling charges.

If you wish to return your product, please call Customer Service at 1-800-293-18591-800-844-2536 within 30 days of receiving your shipment. Once you have received your Return Merchandise Authorization Number (RMA), you will need to write it on your return label. Shipments without a RMA will not be accepted for returns. Shipping charges are non-refundable. Other conditions may apply.